ALL RETURNS

MUST COMPLETE FORM

How long do I have to return my item? 

You have 30 days from the date of delivery to return your item. 

What are Final Sale Items?

All SALE items.

What other details do I need to know about SAMA’s Online Return Policy? 

  • Items must be free of stains, makeup, deodorant, or wear.
  • All returns, including missing items, and damages, must complete form, below us.
  • When sending back items from multiple orders, you must fill out an order packing slip for each applicable order.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • Returns are processed within 5-7 business days after your item(s) are delivered to us.
  • Damaged, defective, or incorrect items must be reported within 7 days of delivery.

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
  • Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.

Non-SAMA items sent to our Distribution Center will be discarded upon receipt.

Return Form